RUSDIANSYAH, M.; WIRYAWAN, D.; RAMELAN, M. R. The Influence of Service Quality and Customer Satisfaction on Customer Loyalty of BCA Mobile in Bandar Lampung. International Journal Of Education, Social Studies, And Management (IJESSM), [S. l.], v. 4, n. 3, p. 997–1005, 2024. DOI: 10.52121/ijessm.v4i3.442. Disponível em: https://lpppipublishing.com/index.php/ijessm/article/view/442. Acesso em: 13 oct. 2024.