Rusdiansyah, Muhammad, Driya Wiryawan, and Mudji Rachmat Ramelan. 2024. “The Influence of Service Quality and Customer Satisfaction on Customer Loyalty of BCA Mobile in Bandar Lampung”. International Journal Of Education, Social Studies, And Management (IJESSM) 4 (3):997-1005. https://doi.org/10.52121/ijessm.v4i3.442.