https://lpppipublishing.com/index.php/ijessm/issue/feed International Journal Of Education, Social Studies, And Management (IJESSM) 2024-07-02T09:16:42+00:00 Open Journal Systems <p>International Journal of Education, Social Studies, and Management (IJESSM) is an international journal published based on studies covering education, social and management. Articles in the form of published journals have gone through the stages of the IJESSM journal provisions, for that each author is expected to understand the scope, template and publication ethics that exist in this journal.</p> https://lpppipublishing.com/index.php/ijessm/article/view/236 Improving Economic Learning Outcomes Through Problem-Based Learning Using Augmented Reality Media 2024-04-23T14:57:50+00:00 Dhea Aulia Rahman deby.rk21@gmail.com Prakoso Dwi Prasetyo prakosodwi@gmail.com Endang Herawan herawanendang023@gmail.com Dian Permana Putri dianputri@gmail.com <p>This study discusses the improvement of economic learning outcomes through a problem-based learning approach using Augmented Reality (AR) media. With a focus on the application of innovative concepts in education, this study explores how the combination of an effective problem-based learning approach and engaging AR technology can improve students' understanding of economic concepts. The results show that the use of AR in economics learning can significantly improve student engagement, concept understanding, and learning outcomes. In addition, the problem-based learning approach also proved effective in improving students' critical thinking and problem-solving skills. Despite challenges related to technology availability and teacher training, the conclusions of this study emphasize the importance of integrating AR technology and innovative learning approaches in creating a more engaging and effective learning environment in the context of economics education. Further research is needed to optimize the use of this technology and evaluate its effectiveness in various educational contexts.</p> 2024-04-26T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/229 Evaluation of Differentiated Learning in Economics Subjects Using the CIPP Model 2024-03-28T04:44:22+00:00 Karina Purnama Indriyana renitasaputri183@gmail.com Renita Saputri renitasaputri183@gmail.com Endang Herawan renitasaputri183@gmail.com Rusdiyana Rusdiyana renitasaputri183@gmail.com <table width="567"> <tbody> <tr> <td width="435"> <p>The advantages and disadvantages of the application of differentiated learning in economics subjects can be known from the data obtained and we can make improvements to the shortcomings that occur in this learning. The purpose of this study is to understand the implementation of differentiated learning in schools through the CIPP evaluation model, identify barriers and challenges faced, and provide recommendations to improve its implementation. The method used is descriptive qualitative. Data collection techniques were obtained from interviews, observations, and documentation. This data analysis process proceeds from facts to theory. The result of this research is the implementation of differentiated learning using the CIPP evaluation model at SMAN 1 Cilimus can improve the quality of learning. The input aspect of the teacher has succeeded in adjusting the curriculum and learning style according to the needs and interests of different students. The process aspect of the teacher has successfully played an important role in the learning process by becoming a facilitator for students to get a unique learning atmosphere, collaborative, constructive feedback. Students experienced increased understanding, critical thinking, encouragement to learn, and improved posttest results according to the product component. The results of this study make an important contribution to building more inclusive and flexible school learning methods through differentiated learning. It is hoped that this research can serve as a guideline and inspiration for other schools to implement differentiated learning and support the diversity of their students.</p> </td> </tr> </tbody> </table> 2024-04-26T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/235 The Influence of Ease of Use, Trust, and Information Quality on the Decision to Use Online Hydrological Data at the Sulawesi II River Basin Agency 2024-04-03T03:28:27+00:00 Deby R. Karundeng deby.rk21@gmail.com Moh. Afan Suyanto afansuyanto@gmail.com Yakup Yakup idrusug@gmail.com Asri Djafar putrituhala21@gmail.com <p>This study aims to analyze the influence of trust, ease of use, and information quality on the decision to use online hydrological data at the Sulawesi II River Basin Agency. The sampling method was carried out through accidental sampling at the Sulawesi II River Basin Agency office in Gorontalo. Multiple linear regression analysis indicates that ease of use and trust insignificantly affect the decision to use hydrological data, while information quality has a significant positive influence. These results underscore the importance of information quality in influencing decisions regarding the use of online public services.</p> 2024-04-27T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/234 The Influence of Recruitment, Placement, and Personnel Maintenance on the Work Performance of Police Members in the Gorontalo Regional Police 2024-04-01T05:33:08+00:00 Moh. Rolli Paramata afansuyanto@gmail.com Moh. Afan Suyanto afansuyanto@gmail.com Idrus Usu yakup.ug@gmail.com Putri Baby Juliet Tuhala asridjafar25@gmail.com <p>This research was conducted with the aim of analyzing the Influence of Recruitment, Placement, and Personnel Maintenance on the Performance of Police Members in the Gorontalo Regional Police. This study is an associative research with a quantitative approach. Data analysis technique used multiple linear regression. Sampling was done by census involving the entire population as research samples. The results showed that partially recruitment has a positive and significant effect on the performance of police members in the Gorontalo Regional Police, placement has a positive and significant effect on the performance of police members in the Gorontalo Regional Police, personnel maintenance has a positive but not significant effect on the performance of police members in the Gorontalo Regional Police simultaneously recruitment, placement, and personnel maintenance have a positive and significant effect on the performance of police members in the Gorontalo Regional Police.</p> 2024-04-27T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/238 The Role of International Trade in Increasing The Rate of Economic Growth in Indonesia: A Literature Review 2024-04-27T05:24:07+00:00 Khairani Alawiyah Matondang hannapintubatu@gmail.com Hanna Hotmian Br Silalahi hannapintubatu@gmail.com Hotmaria Silva Dewi Naibaho hannapintubatu@gmail.com Laila Safitri hannapintubatu@gmail.com Abed Nego Siregar hannapintubatu@gmail.com <p>In the increasingly fast current of world globalization, there are currently no restrictions between one country and another. Cooperation and alliances can be established in all corners of the world, one of which is through international trade activities. This research aims to find out what the actual correlation is between international trade and the pace of the economy in Indonesia. The research method used in this research is literature study. Studies from substantial sources confirm that international trade is closely related to economic growth. Through international trade activities, it helps a country to minimize resource, technological and market constraints. In essence, international trade is a connecting point for the countries concerned to increase productivity and efficiency for economic sustainability in their countries.</p> 2024-04-27T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/243 Analysis of the Influence of Customer Satisfaction on Mobile Banking Services at One of the State Owned Banks in Medan 2024-05-08T09:31:12+00:00 Ferdi Dermawan Nasution perdidermawan1122@gmail.com Rahmat Daim Harahap rahmatdaimharahap@uinsu.ac.id <p>This research aims to determine the influence of mobile banking user-friendliness, mobile banking usage risks, and mobile banking service features on mobile banking services, both simultaneously and partially. The sample used in this study consisted of 30 participants. The research method employed a quantitative descriptive approach with multiple linear regression analysis techniques. The results of this study indicate that simultaneously, the variables of mobile banking user-friendliness and mobile banking service features have a positive and significant impact on customer satisfaction with mobile banking services. Partially, only the variable of mobile banking usage risks has a positive but nonsignificant influence on mobile banking services. The influence of service quality found in mobile banking is 58%, while 42% is influenced by other variables outside of this regression model.</p> 2024-05-08T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/244 Analysis of the Effect of Inflation and Investment on Unemployment in Yogyakarta in 2019-2023 2024-05-10T04:11:20+00:00 Reva Tri Anindita 5553230090@untirta.ac.id Arul Ramanda Putra putra324@gmail.com Hafidz Muharrom Rohimallah 5553230090@untirta.ac.id Deris Desmawan 5553230090@untirta.ac.id <table width="567"> <tbody> <tr> <td width="435"> <p>Unemployment is a term given to people who are not working at all or people who are looking for work. Unemployment occurs in many regions, including the Special Region of Yogyakarta. Unemployment is an economic problem, because unemployment reduces the level of productivity and income of the community, which results in poverty and social problems. Unemployment is caused by the size of the labour force that is not balanced with employment opportunities. This causes intense competition, because there are not many job opportunities available in the region or country. The purpose of this study is to determine the effect of inflation and investment on unemployment in the Special Region of Yogyakarta in 2019-2023. Researchers used secondary data for their research. Multiple regression analysis of this study. The results of the research in D.I Yogyakarta in 2019-2023: 1. Inflation on unemployment has no significant influence on unemployment. 2. Investment has a significant influence on unemployment 3. Simultaneously, inflation and investment have no influence on unemployment. This shows that high unemployment costs lead to reduced productivity, community income and economic growth.</p> </td> </tr> </tbody> </table> 2024-05-10T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/245 Combination of Green Marketing and Green Products on Purchasing Decisions J. Co Donuts & Coffee (Forward Joint Branch) Katamso Medan 2024-05-10T04:35:53+00:00 Gita Suci Sartika sartikagita06@gmail.com H. Syahriandy sartikagita06@gmail.com Patar Marbun sartikagita06@gmail.com <p>The combination of Green Marketing and Green Products on purchasing decisions for J.CO Donuts &amp; Coffee (Maju Bersama Branch" is the topic of this research. This type of research is quantitative. The generalization area consists of objects or subjects that have certain qualities and characteristics applied by researchers, with an average of 427/month. People are the research population. This research uses a purposive sampling technique, which requires selecting samples based on predetermined standards. The number of samples in this research is 81 people which is determined using the Slovin formula. SPSS 26 is used in this research to process data, such as instrument testing, classical assumption testing, multiple linear regression analysis, and hypothesis testing. According to hypothesis testing, it is used to individually test the significance of the relationship between the independent variable and the dependent variable with an alpha value = 0.05%.</p> 2024-05-10T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/252 The Effect of Leverage, Total Assets Turnover, and Profitability on Financial Distress in Food and Beverage Subsector Companies on the IDX 2024-05-12T07:11:22+00:00 Novia Qathrunnada noviaqathrunnada_1705620002@mhs.unj.ac.id Gatot Nazir Ahmad noviaqathrunnada_1705620002@mhs.unj.ac.id Muhammad Yusuf noviaqathrunnada_1705620002@mhs.unj.ac.id <table width="567"> <tbody> <tr> <td width="435"> <p>This study aims to examine the effect of Leverage, Total Assets Turnover, and Profitability on Financial Distress in Food and Beverage Companies on the IDX. The independent variables in this study are leverage, total assets turnover, and profitability. The dependent variable in this study is financial distress which uses the proxy, namely Negative Net Income. The number of samples in this study amounted to 20 companies with five years of observation so that there were 100 total observations to be analysed. The sampling technique used purposive sampling method. The research method used in this research is quantitative. Data sourced based on secondary data, namely annual reports published from each company. The analysis method used is logistic regression with E-Views. The results of this study indicate that leverage has no effect on financial distress. The total assets turnover variable has no effect on financial distress. Profitability variable has a negative effect on financial distress.</p> </td> </tr> </tbody> </table> 2024-05-12T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/253 Implementation of Personal Selling and Direct Marketing in Increasing Sales Turnover at Agency Centre HNI Cianjur 2024-05-12T07:25:59+00:00 Aldy Santo Hegiarto aldysanto@digitechuniversity.ac.id Rani Sapitri aldysanto@digitechuniversity.ac.id <table width="567"> <tbody> <tr> <td width="435"> <p>Marketing strategy is one of the company's tools for achieving marketing goals. Many marketing strategies that can be used, but whether these strategies are appropriate and effective for increasing sales turnover or not. This research aims to determine the effectiveness of implementing personal selling and direct marketing strategies in increasing sales turnover at the&nbsp; AC HNI Cianjur. The data used in this research are primary data and secondary data, with data collection techniques through interviews, observation and documentation. Meanwhile, this type of research uses a qualitative approach, with descriptive data analysis techniques. The results of this research are that direct marketing strategies are more effective in increasing sales turnover, but it turns out that personal selling also plays an active role in obtaining this turnover. It turns out that in this research there are aspects that show that apart from personal selling and direct marketing, there are many ways and strategies to increase sales turnover, but in this research, the researchers only focused on personal selling and direct marketing strategies.</p> </td> </tr> </tbody> </table> 2024-05-12T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/254 The Village Head's Strategy to Enhance Social Inclusion in Bulo-Bulo Village Pujananting District Barru Regency 2024-05-12T14:17:35+00:00 A. Pananrangi M pananrangia@algazali.ac.id Marsuki Marsuki marsuki@algazali.ac.id <p>This research aims to analyze the strategies implemented by the Village Head to enhance social inclusion in Bulo-Bulo Village, Pujananting District, Barru Regency. The research methodology utilized is qualitative research with a case study approach. Data were obtained through in-depth interviews with the Village Head, community leaders, and other stakeholders in the village. The results of the study indicate that the Village Head has implemented various effective strategies to improve social inclusion in Bulo-Bulo Village. These strategies include enhancing accessibility to public services, developing inclusive infrastructure, empowering the community through training programs and skill development, and utilizing information technology to expand communication and information dissemination. The implementation of these strategies has had a significantly positive impact on the level of social inclusion in Bulo-Bulo Village. There has been an increase in community participation in social and economic activities, improved access to healthcare and education services, and heightened awareness of the importance of social inclusion in village development. Based on the research findings, it is concluded that the strategies employed by the Village Head to enhance social inclusion in Bulo-Bulo Village can serve as a relevant model for application in other areas. Cooperation among local governments, communities, and the private sector is necessary to support the broader and sustainable implementation of social inclusion strategies across various regions in Indonesia.</p> 2024-05-12T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/255 Gender Role Dynamics in Economic Development: Challenges and Opportunities for Women's Empowerment 2024-05-12T14:33:00+00:00 Deandra Rafiq Daffa andradaffa46@gmail.com Dave Arthuro andradaffa46@gmail.com Jovanes Agus Fernanda andradaffa46@gmail.com Muh. Bintang Widya Pratama andradaffa46@gmail.com <table width="567"> <tbody> <tr> <td width="435"> <p>The role of gender in economic development has become a major concern in the context of women's empowerment. This article investigates those dynamics with a focus on the challenges and opportunities faced in women's economic empowerment efforts. Through a comprehensive review of the literature, we explore the role of gender in economic development, explain the various challenges women face in access and control of economic resources, and identify opportunities to increase their empowerment. We also discuss the impact of gender roles in the context of global and regional economic development.</p> </td> </tr> </tbody> </table> 2024-05-12T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/256 Analysis of the Effect of Structural Transformation of The Economy 2024-05-12T15:01:00+00:00 Armin Rahmansyah Nasution wulandariimaya07@gmail.com Maya Wulandari wulandariimaya07@gmail.com Fitrah Maya Sari Hasugian wulandariimaya07@gmail.com Indriana Dachi wulandariimaya07@gmail.com Alawi Parlindungan Hasibuan wulandariimaya07@gmail.com Juanda Maulana wulandariimaya07@gmail.com Kaiesa Raihatul Muntaza wulandariimaya07@gmail.com <p>This study aims to analyze the impact of economic structural transformation on economic growth, income inequality, labor distribution, and community welfare. The method used is a literature study, by reviewing various academic literature, government agency reports, and case studies of countries that have undergone structural transformation. The results show that economic structural transformation generally increases economic growth and productivity through labor shifts from the primary sector to the secondary and tertiary sectors. These sectors tend to be more productive and efficient, resulting in increased output and new economic opportunities. However, these positive impacts are often accompanied by rising income inequality, as the industrial and service sectors offer higher compensation than the primary sector. In addition, this transformation brings significant changes to labor market dynamics, requiring new skills that the primary sector workforce may not possess, thus risking increased unemployment and skills gaps. From a social perspective, the structural transformation of the economy may lead to lifestyle changes and rapid urbanization, leading to infrastructure stress and social disintegration. To address these challenges, the study recommends a range of policies, including training and education programs that focus on inclusion, as well as income redistribution policies to reduce inequality. In conclusion, the structural transformation of the economy presents significant growth opportunities, but requires an inclusive and sustainable strategy to ensure its impact is felt equally across society. This study provides relevant recommendations for policymakers in managing economic structural transformation with a balanced approach between growth and social inclusion.</p> 2024-05-12T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/257 Analysis of Civil Servant Performance in Population Administration Services at the Mallusetasi Sub-District Office Barru Regency 2024-05-12T15:27:18+00:00 Rosdiana Rosdiana rosdiana@algazali.ac.id <p>This study aims to determine the performance of civil servants (PNS) in population administration services at the Mallusetasi Sub-District Office, Barru Regency. The study utilizes the following indicators: a. Quality, b. Quantity, c. Timeliness, d. Effectiveness. Furthermore, to identify the factors influencing PNS performance in population administration services at the Mallusetasi Sub-District Office, Barru Regency, the following indicators are employed: a. Effectiveness and efficiency, b. Authority and responsibility, c. Discipline, and d. Initiative. Data sources were obtained through observation, documentation, and interviews. The research type employed is qualitative. The results of this study indicate that the performance of Civil Servants (PNS) in population administration services at the Mallusetasi Sub-District Office, Barru Regency, is satisfactory. Moreover, based on the research indicators: effectiveness and efficiency, authority and responsibility, discipline, and initiative, it is concluded that these indicators influence the performance of Civil Servants (PNS) in population administration services at the Mallusetasi Sub-District Office, Barru Regency.</p> 2024-05-12T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/258 The Role of Sharia Banking in Building Micro Business in Indonesia 2024-05-14T04:52:52+00:00 Alfiatun Zahara alfiatunzahara0604@gmail.com Bunga Andini bungaandini925@gmail.com Wahyu Febri Ramadhan Sudirman wahyu.febri.id@universitaspahlawan.ac.id Saru Reza saru.reza@universitaspahlawan.ac.id <p>This research aims to provide a better understanding of how Sharia banking can contribute to the development of micro-businesses in Indonesia. The research method used is the literature research method or literature review. This method focuses on the analysis and synthesis of written works that are relevant to the research topic being investigated. The results of this research show that Sharia banking has a significant role in building micro businesses in Indonesia. Islamic banking can be an effective partner in helping micro-businesses grow and develop in Indonesia. This article focuses on the role of Islamic banking in building micro businesses in Indonesia. Although the role of Islamic banking in developing micro-businesses is well known, this research provides a better understanding of the real contribution of Islamic banking in forming an ecosystem that supports the growth and sustainability of micro-businesses in Indonesia, as well as highlighting the challenges and obstacles faced by Islamic banking in building micro businesses in Indonesia. Indonesia. This article provides important implications for Sharia banking, government, financial institutions, and society in creating an environment that supports the growth and sustainability of micro-businesses in Indonesia.</p> 2024-05-19T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/270 Analysis of the Impact of Salary Payment on Employee Performance at PT. Coca-Cola Amatil Indonesia Bali Branch 2024-05-28T13:08:02+00:00 Hilma Harmen hilmaharmen@unimed.ac.id Dina Sarah Syahreza hilmaharmen@unimed.ac.id Fikri Alfahmi hilmaharmen@unimed.ac.id Alexander Sabastian hilmaharmen@unimed.ac.id Okta Viani Kristin hilmaharmen@unimed.ac.id Anggita Kinanti hilmaharmen@unimed.ac.id Nabila Boru Lubis hilmaharmen@unimed.ac.id <p>The purpose of this study is to determine the impact of wage payment on employee performance of PT Coca-Cola Amatil Indonesia Bali branch. The research method used is descriptive qualitative by collecting data from various human resource management journals and case studies of these companies. The research shows that the provision of adequate and timely salaries has a positive impact on employee performance, while delays and salary discrepancies lead to poor performance. In addition, the provision of incentives and additional rewards is proven to improve employee performance and motivation, which has a great influence on the company's productivity level in increasing targeted profits. However, PT Coca-Cola Amatil Indonesia Bali branch does not implement this well, marked by several problems that arise in this company, including the level of salary wages. This study concludes that salary, incentive provision, quality of employee performance, and work motivation have a significant influence on employee performance, which in turn has an impact on productivity and achievement of organizational goals.</p> 2024-05-28T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/271 Modeling Economic Growth in Papua Province Using Panel Data 2024-05-28T13:14:19+00:00 Dwi Silfani dwisilfani30@gmail.com Jonatan Marbun dwisilfani3@gmail.com Zaki Edi Saputra dwisilfani3@gmail.com Putri Kemala Dewi Lubis dwisilfani3@gmail.com <p>This study aims to determine and analyze simultaneously the effect of Average Years of Schooling, and School Participation Rate on GRDPHB in Papua Province, the type of research used is the panel data regression model. This study uses panel data regression methods, the data used involves a combination of time series and cross-section data. The results showed a positive and significant effect of RLS and TPAK on GRDPHB in Papua Province with an adjusted R Square value of 0.998016 or 99.80%. This finding confirms the importance of focusing on improving the quality of education along with maintaining a high labor force participation rate as a strategy to strengthen Papua's economic base. Thus, human development and strengthening human resources will be the key to sustainable economic growth in Papua.</p> 2024-05-28T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/272 The Influence of Brand Awareness Advertising on Instagram on Interest in Purchasing Azarine Products 2024-05-28T13:20:55+00:00 Alicha Herliani aldysanto2024@digitechuniversity.ac.id Aldy Santo Hegiarto aldysanto@digitechuniversity.ac.id <p>The purpose of this study is to determine the impact of brand awareness of Instagram ads on the tendency to buy Azarine products. This research is based on the phenomenon of low interest in buying Azarine products which may be caused by a lack of interest. The participants in this study were Azarine customers in Bandung City. The research was conducted with a sample size of 100 respondents and purposive sampling technique. Testing uses simple linear regression to validate the hypothesis. For the purpose of processing research data, IBM SPSS version 26 software for Windows is required. Brand Awareness is the independent variable, and consumer purchase intention is the dependent variable. In Bandung City, the Brand Awareness variable significantly and positively affects consumers' desire to buy Azarine products, with a significance level (Sign.) of 0.000 &lt; 0.05. As a result, customers will be more likely to buy Azarine goods and will be more aware of the brand.</p> 2024-05-28T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/273 The Effect of Poverty Level on Human Development Index (HDI) in North Sumatera Province in 2018 2024-05-28T14:23:02+00:00 Armin Rahmansyah Nasution annisahandayanis60@gmail.com Annisa Handayani annisahandayanis60@gmail.com Rinaldi Rinaldi annisahandayanis60@gmail.com Tina Angelia annisahandayanis60@gmail.com Tegar Efraim Gilbert Siahaan annisahandayanis60@gmail.com Febry Br Hutabarat annisahandayanis60@gmail.com <p>Development is a planned process of social change to improve the quality of life. In improving human development, welfare equalization is necessary because it is an important aspect of human development. Unfortunately, poverty is a major obstacle in achieving welfare equality. Therefore, this study was made with the aim of examining the relationship between the poverty rate and the Human Development Index (HDI) in North Sumatra Province. This research is a quantitative research, data collection using secondary data sourced from books, journals relevant to the current research and reports at the Central Statistics Agency (BPS) of North Sumatra Province. The data studied includes the poverty rate and human development index (HDI) in North Sumatra for the 2018 period. Based on data from BPS North Sumatra Province in 2018, the results found that the poverty rate has a negative and significant effect on the Human Development Index.</p> 2024-05-28T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/274 The Influence of Communication and Work Environment on Employee Discipline at the Islamic Hospital Bontang 2024-05-28T14:29:16+00:00 Agusyani Agusyani ybungadl@gmail.com Adinda Alya Nurfauziah ybungadl@gmail.com Yunita Bunga Dina Larashati ybungadl@gmail.com <table width="567"> <tbody> <tr> <td width="435"> <p>This research was conducted to determine The Influence Of Communication And Work Environment On Employee Work Discipline Of Bontang Islamic Hospital Employess. The respondents of this research were 72 respondents who were employees at the Bontang Islamic Hospital who could be used in data management. The data was processed using correlation analysis with the help of an analysis tool, namely SPSS version 25.0. This type of research uses quantitative research. The data collection techniques used in this research were questionnaire methods, documentation, interviews, observation and literature study. The analytical method used in this research is a quantitative descriptive method. The data analysis techniques used in this research are data quality testing, classical assumption testing, multiple linear regression testing and hypothesis testing. Based on the research results, it can be seen from the partial results that Communication (X1) has a significant effect on Work Discipline (Y), partially the Work Environment (X2) has a significant effect on Work Discipline (Y). Based on the simultaneous results, the variables Communication (X1) and Work Environment (X2) have a significant effect on Work Discipline (Y). So the results of this research indicate that Communication and Work Environment of Bontang Islamic Hospital have an influence in improving employee work discipline.</p> </td> </tr> </tbody> </table> 2024-05-28T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/275 Trust, Value, Price Fairness: Boosting Loyalty in Eco Hair Care 2024-05-29T01:56:53+00:00 Altisya Putri Dinanti altisya.dinanti@gmail.com Usep Suhud altisya.dinanti@gmail.com Nofriska Krissanya altisya.dinanti@gmail.com <p>The purpose of this research is to determine the influence of trust, perceived value, perceived price fairness, and customer satisfaction on customer loyalty to environmentally friendly hair care products. The research method uses a quantitative research design by distributing questionnaires. A total of 254 respondents were sampled using purposive sampling technique. The research objects in this study were respondents aged 18-60 years in DKI Jakarta and had purchased environmentally friendly hair care products at least three times in the last year. This research uses SPSS version 26 software and SEM (Structural Equation Model) from AMOS software to analyze and process research data. The research results show that: first, trust, perceived value, and perceived price fairness have a positive and significant effect on customer satisfaction. Second, trust, perceived value, and customer satisfaction have a positive and significant effect on customer loyalty. Third, perceived price fairness has no influence on customer loyalty.</p> 2024-05-29T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/276 Green Beauty Loyalty: Investigating the Role of Perceived Value, Product Quality, and Customer Satisfaction in Environmentally Friendly Cosmetic Products 2024-05-29T02:21:55+00:00 Difa Anna Mawaddah difaanna862023@gmail.com Usep Suhud difaanna86@gmail.com Terrylina Arvinta Monoarfa difaanna86@gmail.com <table width="567"> <tbody> <tr> <td width="435"> <p>The purpose of this research is to determine the influence of perceived value, product quality on customer satisfaction and customer trust to build customer loyalty in environmentally friendly cosmetic products. This quantitative research method collects data through questionnaires. A total of 255 respondents were sampled using purposive sampling technique. The objects taken in this research were respondents who had purchased environmentally friendly cosmetic products at least 3 times in DKI Jakarta and were at least 18 years old. This research uses SPSS version 23 software and SEM (Structural Equation Model) from AMOS software to carry out the analysis and processing of research data. The results obtained in this research show that brand perceived value and product quality have a positive and significant effect on customer satisfaction and customer trust. Apart from that, customer satisfaction and customer trust have a positive and significant effect on customer loyalty.</p> </td> </tr> </tbody> </table> 2024-05-29T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/277 Sunda Kelapa Port: a Case Study on Tourist Loyalty Building Through Destination Image, Tourist Motivation, and Perceived Value of Tourism Satisfaction 2024-05-29T08:17:42+00:00 Dian Septikache diankachesepti@gmail.com Usep Suhud diankachesepti@gmail.com Rahmi Rahmi diankachesepti@gmail.com <p>The purpose of this research is to determine the influence of destination image, tourist motivation, perceived value, and tourist satisfaction on tourist loyalty to Sunda Kelapa Port. The research method uses a quantitative research design by distributing questionnaires. A total of 256 respondents were sampled using purposive sampling technique. The research objects in this study were respondents aged 18-65 years and had visited Sunda Kelapa Port at least three times in the past year. This research uses SPSS version 23 software and SEM (Structural Equation Model) from AMOS software to analyze and process research data. The research results show that: first, destination image, tourist motivation, and perceived value have a positive and significant effect on tourist satisfaction. Second, perceived value and tourist satisfaction have a positive and significant effect on tourist loyalty. Third, destination image and tourist motivation has no influence on tourist loyalty.</p> 2024-05-29T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/278 The Effect of Compensation, Motivation, and Work Discipline on Employee Performance at PT. Agro Artha Surya with Job Satisfaction as an Intervening Variable 2024-05-29T12:55:32+00:00 Idrus Usu idrusug@gmail.com Yakup Yakup yakup.ug@gmail.com Ilyas Lamuda ilyaslamuda01@gmail.com Leni Rahayu lenyrhy44@gmail.com <p>The aim of this research is to determine the relationship between the variables of compensation, motivation, and work discipline on the variables of job satisfaction and performance. Data collection methods include observation, questionnaires, and documentation. Using PLS analytical tools, the research results indicate that: 1) Compensation does not have a significant effect on employee performance, 2) Motivation has a positive and significant effect on employee performance, 3) Work discipline does not have a significant effect on employee performance, 4) Job satisfaction has a positive and significant effect on employee performance, 5) Compensation has a positive and significant effect on job satisfaction, 6) Motivation has a positive and significant effect on job satisfaction, 7) Work discipline has a positive and significant effect on job satisfaction, 8) Job satisfaction can mediate the effect of compensation on employee performance, 9) Job satisfaction can mediate the effect of motivation on employee performance, 10) Job satisfaction can mediate the effect of work discipline on employee performance.</p> 2024-06-07T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/289 The Effect of Self-Efficacy and Career Planning on Career Decisions of Final Year Students with Family Support as a Moderating Variable 2024-06-07T14:27:48+00:00 Yanes Heykel Sopacua yanesheykelsopacua_1705620043@mhs.unj.ac.id Budi Santoso yanesheykelsopacua_1705620043@mhs.unj.ac.id Agung Wahyu Handaru yanesheykelsopacua_1705620043@mhs.unj.ac.id <p>The level of open unemployment in Jakarta for college graduates is still high. Students as instruments of education are expected to be able to compete and decide with certainty on their career choices after graduation. One aspect that must be prepared before graduation is their preparation and belief in their abilities. This study aims to analyze the effect of independent variables, namely Self-Efficacy and Career Planning with Family Support as a moderator on the dependent variable, namely Career Decisions of Final Year Students. This study uses the Structural Equation Modeling (SEM) method with Partial Least Square (PLS) analysis tools and uses SmartPLS 4.0 software. The population in this study were final year students of the Management study program, Faculty of Economics, State University of Jakarta. The results of this study indicate that (1) Self-efficacy has a positive and significant influence on the career decisions of final year students. (2) Career planning has a positive and significant influence on the career decisions of final year students. (3) Family support as a moderator has no effect on the relationship between self-efficacy and career planning on the career decisions of final year students.</p> 2024-06-07T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/290 Analysis of the Impact of Termination of Employment on Employee Finances 2024-06-07T14:37:09+00:00 Hilma Harmen hilmaharmen2024@unimed.ac.id Dina Sarah Syahreza hilmaharmen@unimed.ac.id Gracella Rosnah S Hutagalung hilmaharmen@unimed.ac.id Serly Sahfitri hilmaharmen@unimed.ac.id Artika Wulandari hilmaharmen@unimed.ac.id Ade Mima Zakia Siregar hilmaharmen@unimed.ac.id Novia Grace Cristin Limbong hilmaharmen@unimed.ac.id <p>Companies can help their employees better manage their finances through employee benefits programs such as financial counseling and retirement planning assistance. These programs provide employees with the necessary knowledge and tools to make wise financial decisions, thereby improving their financial management capabilities and positively impacting their long-term financial well-being. A good and stable working relationship provides many financial benefits, such as income stability, additional benefits, and company support in professional development and financial management. This research uses a qualitative method with data collection based on a thorough literature search and literature sources. In addition, the psychological and emotional impact of layoffs also needs to be considered as it can threaten employees' quality of life and mental health. Therefore, it is important for companies and governments to provide support and assistance programs for employees affected by layoffs to help them recover and achieve financial stability and well-being in the future. Layoffs can have serious consequences including loss of income, cash flow disruption, debt, loss of social security and health insurance, and psychological distress. The negative impact of layoffs is not only limited to finances, but also includes stress, anxiety, depression and disruption of personal relationships. Therefore, it is important for companies and governments to work together to provide support and assistance programs to employees affected by layoffs.</p> 2024-06-07T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/291 Digitalization of CDC Environmental Communication in Handling Ciliwung River Ecosystem Sustainability through Instagram 2024-06-07T14:45:42+00:00 Dian Nurdiansyah Diannurdiansyah2024@univpancasila.ac.id Melody A Maharani Diannurdiansyah@univpancasila.ac.id Shafa Kamiliya Diannurdiansyah@univpancasila.ac.id Febriyanti Musyafa Diannurdiansyah@univpancasila.ac.id <table width="567"> <tbody> <tr> <td width="435"> <p>Digitalization technology has brought significant changes to people's lives. Environmental communication in the current era is present due to the emerging concerns regarding environmental damage and climate change that are increasingly evident worldwide. The Ciliwung watershed, which stretches long and passes through major cities in Indonesia, is, in fact, currently in a condition where its environmental ecosystem is increasingly crowded with piles of garbage, landfills, and wastewater pollution from irresponsible industries. The presence of the Instagram platform as a medium for environmental communication provides a significant opportunity for communities or organizations to continue campaigning on environmental issues, such as the Ciliwung Depok Community (CDC). The research conducted by the researcher aims to analyze and find forms of environmental communication as part of the CDC's efforts to deal with the preservation of river ecosystems through the Instagram platform. The research used a qualitative method with data collection conducted using virtual observation techniques and semi-structured interviews with several influential figures in the community and society. Data analysis in this study uses the Miles and Huberman, an interactive technique; the data will later be validated using source triangulation. The results show that CDC is able to become a community that conveys messages of conservation and education of the Ciliwung River ecosystem to its audience utilizing the Instagram Social Media platform. Communicating using Instagram allows users (CDC) to continue to represent community identity, communicate, collaborate, and interact with users so as to build social ties online. Thus, as a digital communication platform, Instagram is a very important tool in environmental&nbsp; conservation&nbsp; and&nbsp; sustainable&nbsp; development&nbsp; efforts, especially in the Ciliwung River ecosystem.</p> </td> </tr> </tbody> </table> 2024-06-07T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/292 Organizational Communication Effectiveness in Islamic Educational Institutions 2024-06-07T15:40:50+00:00 Muhammad Fuad Zaini Siregar fuadzaini1995@dharmawangsa.ac.id <p>The importance of communication within organizations is expected to contribute to creating a conducive environment. This study is a literature review analyzing theories and studies from academic works such as books, journals, and proceedings. The research findings indicate that effective communication in educational institutions needs to take steps such as: 1) transparency, 2) communication media, and 3) communication skills. The basic principles of effective communication include openness, consistency, etiquette, contextual appropriateness, and empowerment, while some inhibiting factors include information filtering, selective perception, emotions, and language differences. The implication of the article is the necessity for active efforts in creating an environment that supports effective communication in educational institutions.</p> 2024-06-07T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/304 Implementation of the SIAP Desa Application To Improve Public Services In Pao-Pao Village, Tanete Rilau District, Barru Regency 2024-06-11T03:35:55+00:00 Nurlia Nurlia nurlia@algazali.ac.id Samsibar Samsibar nurlia@algazali.ac.id <p>This research aims to determine: Implementation of public services based on the Village SIAP application in Pao-Pao Village, Tanete Rilau District, Barru Regency. And to find out the supporting factors in implementing public services based on the Village SIAP application in Pao-Pao Village, Tanete Rilau District, Barru Regency. The method used in this research is qualitative, data collection techniques consist of participant observation, in-depth interviews and documentation studies. The results of this research show that the ease of use of the Village SIAP application in Pao-Pao Village can reduce manual service procedures that can take hours to just a few minutes. The supporting factors in implementing public services based on the Village SIAP application are training in application operation, community participation, government support, the existence of computer equipment and a WiFi network at the village office.</p> 2024-06-11T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/321 Analysis of the Procedure for Service of Certificates of Disabled in the Village Office Lasitae, Tanete District, Rilau Barru District 2024-06-21T10:06:38+00:00 Aidah Aidah aidah@algazali.ac.id <p>This research aims to find out: Analysis of the Procedure for Service of Indigent Certificates at the Lasitae Village Office, Tanete Rilau District, Barru Regency. This type of research is quantitative, which is intended to provide a clear picture of the problems being studied, interpreting and explaining the data systematically. Data sources were obtained through questionnaires and observations. The results of this research indicate that the analysis of the procedures for providing disability certificates at the Lasitae Village Office, Tanete Rilau District, Barru Regency is in accordance with good service procedures by looking at the results of the hypothesis test output, a sig value is obtained. (2-tailed) ? ? (0.05) i.e. 0.000 ? 0.05. Employee resources still need to be adjusted to skills and experience.</p> 2024-06-21T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/322 Analysis Forms of Political Communication in Campaign Strategies to Increase Voter Participation in the 2024 Sumut Regional Elections 2024-06-21T11:05:40+00:00 Nurul Ainun Jannah nurulainunjannah2003@gmail.com Ahmad Sampurna sampurna_ahmad@gmail.com Manita Rahma Hasibuan nurulainunjannah2003@gmail.com Indah Ardianti nurulainunjannah2003@gmail.com Ahlan Adib AL Barry nurulainunjannah2003@gmail.com <p>This research examines the forms of political communication in the campaign strategy to increase voter participation in the 2024 North Sumatra regional elections. This research aims to identify and analyze the forms of political communication used in the 2024 North Sumatra regional election campaign strategy and evaluate their effectiveness in increasing voter participation. This research uses a qualitative approach using the case study method. Data collection techniques in this research are observation, interviews and documentation. The research results reveal that various forms of political communication have an important role in increasing voter participation in the 2024 North Sumatra regional elections. Interpersonal communication through door-to-door campaigns and community meetings increases voter confidence. Mass media such as television, radio and newspapers help shape public opinion. Social media is effective in reaching young and urban voters. Political debates and speeches provide an opportunity for candidates to present their work programs. Door-to-door campaigns remain effective in rural areas. This combination of various forms of political communication has proven effective in increasing voter participation.</p> 2024-06-21T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/309 Budget Implementation as a Work Control Tool Work at the Mulyorejo Pratama Tax Service Office 2024-06-14T12:05:46+00:00 Joys Oktavia Santoso joysoktavia12@gmail.com Slamet Riyadi slametriyadi10@untag-sby.ac.id <p>This research has a topic of application regarding the operational budget by analyzing the operational budget and knowing how the budget as an instrument of control. The method in this study was an interview with sources at the Mulyorejo Tax Service Office in Surabaya. Processing of operational budget data using budget variance analysis. The results obtained are that the budget is so that all employees can carry out activities or activities in accordance with the work program that has been set. The results of the variance analysis of the operational budget with its realization are using favorable (profitable). These results show that the office has made rare efficiency in terms of operations.</p> 2024-06-21T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/319 Hospitality Management Competence 2024-06-20T04:03:23+00:00 Pungky Nanda Raras pungky.222101003@student.ubl.ac.id Eka Travilta Oktaria pungky.222101003@student.ubl.ac.id Iskandar A.A pungky.222101003@student.ubl.ac.id Andala Rama Putra Barusman barusman_putra@gmail.com Habiburahman Habiburahman habiburrahman@gmail.com <p>The growth and changes facing the hotel industry globally have in several ways affected the competence of its personnel. There is growing concern about graduate competency and what industry requires. Previous studies reveal that hospitality management programs do not adequately prepare hospitality students with the competencies necessary to fit today's workplace. Therefore, educational institutions must play their role in developing and instilling important competencies in their graduates so as to prepare them for the competitive world of work. This paper aims to investigate the competencies required by hospitality graduates from an industry perspective. This paper is based on previous studies regarding hospitality management competencies by considering competencies from the management competency model and generic skills framework. The Delphi technique was used to investigate graduate competencies from the perspective of the hospitality industry.</p> 2024-06-28T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/330 Bibliometric Analysis on Sustainable Development Goals (SDGs): Decent Work and Economic Growth 2024-06-28T10:04:18+00:00 Asriani Asriani asriani@algazali.ac.id <p>This research carries out a bibliometric analysis of scientific literature related to the Sustainable Development Goals (SDGs), especially SDGS 8 (eight) which focuses on decent work and economic growth. The aim of this research is to measure and analyze various aspects of scientific publications in order to understand research trends, collaboration between researchers, and the impact of studies related to SDGS 8 (eight). Through this analysis, this research identifies research patterns, knowledge gaps, and opportunities for further research. Additionally, this research assesses the impact and contribution of various journals, institutions, and individual researchers in advancing understanding of SDGS 8 ( eight ). The research results demonstrate the dynamics and interconnectivity within the global research community, and highlight the most influential publications and authors. This research also explores how regional and national contexts influence research on SDGS 8 (eight), providing more relevant and specific recommendations for the implementation of SDGS 8 (eight) in various countries. Thus, this research provides an in-depth and comprehensive insight into the literature relating to decent work and economic growth, as well as its contribution to the global understanding of SDGS 8 (eight).</p> 2024-06-28T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/334 The Influence Of Social Media On Radio Listener Loyalty 2024-06-29T07:01:12+00:00 Winda Kustiawan journalalacrity992@gmail.com Ahmad Aswari Hasibuan windakustiawan@uinsu.ac.id Amanda Syah Fitri windakustiawan@uinsu.ac.id Fajar Ramadhan Hsb windakustiawan@uinsu.ac.id Fikri Afdillah Daulay windakustiawan@uinsu.ac.id Nadila Putri Br Sitorus windakustiawan@uinsu.ac.id Rani Afriani windakustiawan@uinsu.ac.id Ranto Pradana Padang windakustiawan@uinsu.ac.id <p>This research aims to investigate the influence of social media on radio listener loyalty through a qualitative approach. In the digital era, social media has become an important tool for radio stations to interact with their listeners. This study uses qualitative methods with in-depth interview techniques and participant observation to collect data from 30 radio listeners who actively use social media. Data analysis was carried out using the thematic analysis method to identify emerging patterns and themes related to social media use and listener loyalty. The research results show that interaction via social media plays an important role in building and strengthening radio listener loyalty. Listeners who feel engaged and valued through interactive and communicative content on platforms like Facebook, Twitter and Instagram tend to have strong emotional ties to radio stations. These findings indicate that social media is not only a promotional tool but also a means of building a loyal community of listeners. The practical implication of this research is the importance of radio stations integrating social media strategies in their operations and marketing in order to maintain and increase listener loyalty. Further research is recommended to explore the specific role of different types of social media content in building listener loyalty.</p> 2024-06-29T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/335 The Correlation Between Interpersonal Communication and Optimism With Adversity Quotient for Non-Permanent Employees of the Medan Tourism Polytechnic 2024-06-29T07:10:33+00:00 Christina Anggreani anggreani.christina@gmail.com Sjahril Effendy anggreani.christina@gmail.com Hasanuddin Hasanuddin anggreani.christina@gmail.com <p>This study aims to determine The Correlation between Interpersonal Communication and Optimism with Adversity Quotient for Non-Permanent Employees of the Medan Tourism Polytechnic. The hypothesis proposed is there is a correlation between Interpersonal Communication and Optimism with Adversity Quotient for Non-Permanent Employees of the Medan Tourism Polytechnic. The sample in this study amounted 65 respondents. The sampling technique using total sampling. The data collection method is a Likert scale of interpersonal communication, optimism, and adversity quotient. Data analysis uses multiple linear regression analysis models. The results of this study are: 1. There is a positive and significant correlation between interpersonal communication and&nbsp; adversity quotient. This is indicated by the correlation coefficient (R) = 0.407 with p = 0.001 &lt;0.05. Based on the results of this study, the first proposed hypothesis was declared accepted. 2. There is a positive and significant correlation between optimism with adversity quotient. This is indicated by the correlation coefficient (R) = 0.461 with p = 0.000 &lt;0.05. Based on the results of this study, the second proposed hypothesis was declared accepted 3. There is a positive and significant correlation between interpersonal communication and optimism with adversity quotient. This is indicated by the correlation coefficient (R) = 0.626 with p = 0.000 &lt;0.05. Based on the results of this study, the third proposed hypothesis was declared accepted. It is known that the subjects of this study, Non-Permanent Employees of the Medan Tourism Polytechnic have high interpersonal communication, low optimism, and low adversity quotient.</p> 2024-06-29T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/336 The Role of Savings and Loan Cooperatives in the Development of Micro, Small, and Medium Enterprises (MSMEs) 2024-06-29T23:54:03+00:00 Ripho Delzy Perkasa riphodelzyperkasa@uinsu.ac.id Dwi Safitri riphodelzyperkasa@uinsu.ac.id Ismanora Lubis riphodelzyperkasa@uinsu.ac.id Zaki Aimansyah riphodelzyperkasa@uinsu.ac.id <p>The aim of this research is to identify the role of the Sibotolungun Savings and Loans Cooperative (KSP) in the development of Micro, Small and Medium Enterprises (MSMEs) in Medan Barat District and to determine the efforts of the Sibotolungun Savings and Loans Cooperative (KSP) in empowering the community economy in Medan Barat District . This research was conducted using qualitative analysis methods with data collection techniques through observation, interviews and documentation. The number of informants involved in this research was 4 people consisting of 1 KSP Sibotolungun employee and 3 MSME entrepreneurs. The results of this research show that: 1). The Sibotolungun Savings and Loans Cooperative (KSP) acts as a provider of capital financing for MSMEs, which contributes to economic growth and as an alternative savings institution other than banks. 2) KSP Sibotolungun’s Efforts to empower the community’s economy are carried out through providing counseling and Assistance to increase sales, so that entrepreneurs can remain competitive in the market.</p> 2024-06-29T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/320 Looking at Employee Interpersonal Communication 2024-06-21T07:42:45+00:00 Abdul Chamid a.hamidjuanda@gmail.com <p>This study aims to determine the importance of interpersonal communication in increasing customer satisfaction at Edmond Auto Garage. This research uses a descriptive approach with a qualitative research type. Data were collected through interviews, observation, and recording. Five customers were selected as informants in this study. The results showed that interpersonal communication from the components of openness, empathy, supportiveness and positiveness was successful and met the client's expectations. Therefore, good interpersonal communication can be a supporting factor for customer satisfaction.</p> 2024-06-30T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM) https://lpppipublishing.com/index.php/ijessm/article/view/340 Efforts to Overcome Obstacles to Bailout Funds for KGPN Cooperative Customers in Medan Tembung District 2024-07-02T09:16:42+00:00 Ripho Delzy Perkasa riphodelzyperkasa2024@uinsu.ac.id Nugraha Pratama Ramadhan riphodelzyperkasa@uinsu.ac.id Ahmad Zaki riphodelzyperkasa@uinsu.ac.id <p>This research aims to determine the factors that cause problematic credit at the KGPN Cooperative, Medan Tembung District. This research uses qualitative research with interview observation and documentation methods. The problems in this research are: 1. What causes Bad Credit in Cooperatives? 2. What are the Efforts to Pay Off Loans for Cooperative Members Who Bail Out Customers of the Medan Tembung District KGPN Cooperative? The effort to resolve the loan bailout from cooperative members which was bailed out by KGPN Cooperative customers in Medan Tembung District is to carry out good communication with customers. If you don't get results, you will contact someone close to the customer. Cooperatives are the implementation of chapter 33 of the Constitution as regulated in Law Number 25 of 1992 concerning Cooperatives. Cooperatives in Indonesia have a big influence on the survival of local residents. Moreover, in cooperatives there are several cooperative members and non-cooperative members who are not punctual in returning their debts at the predetermined time. Bad credit in savings and loan cooperatives has become a matter of great concern for the health of the cooperative itself. Bad debts in cooperatives are increasing over time and are difficult to collect. Gutter funds are widely used in the current transaction process. Such as implementing the pay late concept which uses bailout funds first. So that the main payment is made in accordance with the terms and policies of both parties. In other cases, bailout funds can be applied to various transaction areas, not only buying and selling transactions.</p> 2024-07-02T00:00:00+00:00 Copyright (c) 2024 International Journal Of Education, Social Studies, And Management (IJESSM)